We have switched electronic health record systems as of January 10th.
We previously were using athenaHealth, but will now be using eClinicalWorks.
The only real impact for you is that our portal has changed.
You can still get into the athenaHealth portal as it will not close for some time.
However, we will not be answering messages through that portal.
We will answer and check messages in our new portal, through Healow.
You can reach that portal here: https://health.healow.com/allstarpeds
Or you can download the Healow app, and use practice code EJADDD.
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We'll be closed on Tuesday and Wednesday, December 24th and 25th, and Tuesday and Wednesday, December 31st and January 1st this year.
Our free phone triage/advice will not be available until 12pm on the 24th and 31st, but will be available all day on December 25th and January 1st.
You can always also contact your insurance company's nurse triage line, 602-230-CARE or visit healthchildren.org for advice.